Terms of service

Terms of Service

Last Updated: September 10, 2026

Welcome to Emerald Alchemy. These Terms of Service govern your use of our website and your purchase of products from Emerald Alchemy, LLC. By accessing our website, placing an order, or purchasing our products, you agree to these Terms of Service.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to make purchases through this website or have permission from a parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or limit quantities when reasonably necessary, including in cases of suspected fraud, misuse, pricing errors, or violations of these Terms.

2. Products and Product Information

Emerald Alchemy offers products that may include body oils, herbal oils, perfume oils, body sprays, sugar scrubs, spell oils, candles, and other body-care, fragrance, spiritual, or lifestyle products.

We make reasonable efforts to display and describe our products accurately. Because many products are handmade or prepared in small batches, slight variations in color, appearance, scent, texture, or botanical ingredients may occur.

Product packaging, ingredients, formulations, availability, sizes, and pricing may change without notice.

3. Product Use and Safety

Customers are responsible for reviewing product descriptions, ingredient information, directions, warnings, and other information provided with a product before use.

Topical products should be used only as directed. We recommend performing a patch test before using a new topical product.

Discontinue use if irritation or an adverse reaction occurs.

Customers with known allergies or sensitivities are responsible for reviewing the listed ingredients before purchasing or using a product.

Unless specifically stated otherwise, products intended for external use are for external use only and should not be ingested.

Keep products out of reach of children and pets where appropriate.

4. Health and Wellness Disclaimer

Information provided by Emerald Alchemy, including product descriptions, educational materials, social media content, blog content, and traditional-use information, is provided for general informational purposes only.

Our products and content are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Nothing provided through our website should be considered medical advice or a substitute for advice from an appropriately qualified healthcare professional.

5. Spiritual and Spell Products

Some Emerald Alchemy products may be created, marketed, or traditionally used for spiritual, ritual, manifestation, religious, metaphysical, or personal-intention practices.

These products are offered as spiritual or personal-use goods. No specific spiritual, financial, romantic, legal, health, or other outcome is guaranteed.

Descriptions of traditional, historical, spiritual, or metaphysical uses represent traditions, beliefs, or intended uses and should not be interpreted as guarantees of results.

Purchasing a spiritual or spell product does not guarantee that a particular event or outcome will occur.

6. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to change product prices at any time.

Payment must be successfully completed before an order is fulfilled. We may cancel or correct an order if a pricing, inventory, technical, or payment-processing error occurs.

Applicable taxes and shipping charges will be calculated as required during checkout.

7. Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

8. Shipping

Processing and delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our control.

Shipping-related claims, lost packages, and packages marked as delivered are handled according to our Shipping Policy and Return & Refund Policy.

9. Returns and Refunds

Returns, refunds, damaged products, incorrect orders, and cancellations are governed by our Return & Refund Policy.

Eligible return requests must be made within 7 days of delivery.

Because we sell personal-use products, opened or used products generally cannot be returned for health, hygiene, and safety reasons.

10. Intellectual Property

Unless otherwise stated, content created for Emerald Alchemy—including product photographs, graphics, branding, logos, written descriptions, educational materials, product names, website content, and original designs—is owned by or licensed to Emerald Alchemy, LLC.

Our content may not be copied, reproduced, republished, sold, distributed, or commercially used without permission, except where permitted by law.

11. User Content and Reviews

If you submit a review, testimonial, photograph, comment, or other content to us or through our website, you represent that you have the right to submit that content.

You may not knowingly submit unlawful, fraudulent, defamatory, abusive, infringing, or misleading content.

Where permitted by applicable law and platform rules, content voluntarily submitted to Emerald Alchemy may be used in connection with operating and promoting our business.

12. Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, and ecommerce technology providers.

Emerald Alchemy does not control every aspect of these third-party services and is not responsible for their independent policies, availability, security practices, or actions.

Use of third-party services may also be subject to their own terms and privacy policies.

13. Prohibited Uses

You may not use our website to engage in unlawful activity, commit fraud, interfere with the operation or security of the website, distribute malicious software, violate another person’s intellectual property rights, or attempt to obtain unauthorized access to our systems or accounts.

14. Disclaimer of Warranties

To the extent permitted by applicable law, our website, content, and products are provided without guarantees beyond those expressly stated by Emerald Alchemy.

Individual experiences with cosmetic, fragrance, herbal, and spiritual products may vary.

Nothing in these Terms excludes warranties, protections, or other rights that cannot legally be excluded under applicable consumer-protection law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Emerald Alchemy, LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use or misuse of our website or products.

Customers are responsible for following product directions, warnings, ingredient information, and reasonable safety precautions.

Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold Emerald Alchemy, LLC harmless from claims, damages, or expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person’s rights.

17. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business, products, website, or legal requirements.

The current version will be posted on this website with its most recent update date.

Continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

18. Governing Law

These Terms of Service are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

19. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to remain in effect to the fullest extent permitted by law.

20. Contact Information

Questions regarding these Terms of Service may be submitted to Emerald Alchemy using the contact information provided on our website.

Emerald Alchemy, LLC
Georgia, United States